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Compliance · identity & address checks

Money Laundering Checks

Find the identity and address documents you need for our compliance checks, including guidance for customers outside the UK.

Get in touch Companies House ID verification

  • HMRC-supervised
  • Digital checks via Credas
  • Belfast-based local team

Why we run these checks

As a regulated provider we comply with UK Money Laundering Regulations. These require us to confirm the identity and residential address of customers, company directors, and persons with significant control (PSCs) involved in the services we provide. We use Credas for digital identity verification.

Personal ID requirements

Find your situation below — in most cases verification takes just a few minutes in the Credas app.

UK resident

You’ll need:

  • British/Irish passport or UK/NI driving licence (not expired)
  • To have been at your current address for 12+ months
  • A bank/building society statement or utility bill from the last 3 months in your name at your current address (not a mobile or credit-card bill)

We verify your identity and address digitally — you’ll get an emailed link to the Credas app, which guides you through scanning your documents and taking a selfie.

EU resident

You’ll need:

  • EU passport (not expired)
  • To have been at your current address for 12+ months
  • Proof of your home address — a bank/building society statement or utility bill from the last 3 months in your name, either posted to us as the original or as a certified copy (see how)

You’ll verify your identity via the Credas app as above, and prove your address by posting us the original document or sending a certified copy — see our ID and proof of address guide.

Rest of the world

You’ll need:

  • Passport (not expired)
  • To have been at your current address for 12+ months
  • Proof of your home address — a bank/building society statement or utility bill from the last 3 months in your name, either posted to us as the original or as a certified copy (see how)

You’ll verify your identity via the Credas app as above, and prove your address by posting us the original document or sending a certified copy — see our ID and proof of address guide. Depending on your country, we may need some additional documentation; if so, we’ll tell you exactly what before you start.

Credas guides you through verification and has a handy user guide. Any issues, just let us know.

Identifying ultimate beneficial owners

We first identify the company’s beneficial owners — anyone who controls 25% or more. A beneficial owner can be another corporate entity, a trust or a charity; sometimes there’s no direct beneficial owner, in which case we’ll work with you to identify the relevant parties. Where entities are outside the UK we’ll request further documentation, and each beneficial owner is subject to the personal ID checks above.

Document certification

Some documents need to be certified — confirmed as a true copy of the original by someone in good standing.

Who can certify

Someone in good standing who is not related to you, living at the same address, or in a relationship with you — for example a:

  • bank or building society official
  • solicitor or notary
  • chartered accountant
  • councillor
  • minister of religion
  • dentist
  • teacher or lecturer

How they certify it

  1. Write ‘Certified to be a true copy of the original seen by me’ on the document
  2. Sign and date it
  3. Print their name under the signature
  4. Add their occupation, address, telephone number and any professional affiliations (e.g. an ACCA number)

Then upload it in Credas as your supporting document. We may contact the certifier to confirm. For proof of address, you can post us the original document instead. Please do not post an original passport or driving licence — see our ID and proof of address guide for the address and details.

Questions about verification?

Our Belfast team is happy to help you through the process.

Contact us Call 028 9055 9955